Our Partners: PFCC Partners @ The Innovation Center of UPMC | AMD3 Foundation
(note: these syllabi files are large and will take some time to load)
PFCC VisionQuest Workshop:
How-To Guide for Care Givers
November 4, 2011
PFCC VisionQuest Workshop:
How-To Guide for Care Givers
April 1, 2011
PFCC VisionQuest Workshop:
How-To Guide for Providing Exceptional Care Experiences
November 12, 2010
PFCC VisionQuest Live on Stage:
"The Wizard of PFCC"
July 16, 2010
PFCC VisionQuest Workshop:
How-To Guide for Providing Exceptional Care Experiences
April 16, 2010
PFCC VisionQuest Workshop:
The Journey to Transform the Patient and Family Experience Begins Here…
One Step at a Time
November 13, 2009
PPFCC Vision Quest I Live on Stage:
A story of PFCC Past, Present and Future…
July 17, 2009
MyPerformance for Care Givers:
Providing Exceptional Experiences for Patients and Families
February 6, 2009
Designing the 21st Century Hospital and the Delivery of Care:
Building Teams and Facilities
May 9, 2008
Focusing on People and Processes:
Lessons to be Learned from Other Service Industries: Disney and Games
February 22, 2008
The 21st Century Hospital:
Designing Patient and Family Centered Programs, Offices and Hospitals
June 1, 2007
Putting Patients First:
How to Change the Institution
February 2, 2007
Patient Focused Care:
June 23, 2006
Sponsored by:
PFCC Partners @ The Innovation Center of UPMC
The AMD3 Foundation